Privacy Policy

1. Who We Are

Aries Star Logistics Inc. ("Aries Star," "we," "us," or "our") is a motor carrier authorized by the Federal Motor Carrier Safety Administration under MC# 1516082 and USDOT# 4020117. We are headquartered in Schaumburg, Illinois, and we provide hotshot freight and auto transport services across the contiguous United States.

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit ariessl.com or interact with us as a freight broker, shipper, customer, driver applicant, or business partner.

2. Information We Collect

2.1 Information You Provide

When you submit a load request, contact form, or otherwise communicate with us, we collect:

• Full name and company name
• Email address and phone number
• Pickup and delivery locations
• Service type, load details, and any notes you provide
• SMS consent status, the exact consent text shown, and timestamp of consent

2.2 Information Collected Automatically

When you visit our website, we and our service providers may collect:

• IP address and approximate geographic location derived from it
• Browser type, device type, and operating system
• Pages visited, time spent, and referring website
• Cookies and similar technologies as described in Section 6

3. How We Use Your Information

We use personal information to:

• Respond to load requests, contact inquiries, and quote requests
• Dispatch and operate freight or auto transport services on your behalf
• Send service-related SMS messages where you have given prior express written consent
• Maintain insurance, billing, and regulatory compliance records
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with applicable laws including FMCSA regulations and tax obligations

4. How We Share Your Information

We do not sell your personal information. We share it only as described below:

• Service providers who help us operate, including dispatch software, factoring partners, insurance providers, and form processing tools (e.g., web3forms, which receives load request submissions on our behalf)
• Business partners such as owner-operators running under our authority, only as needed to fulfill a specific load you have submitted
• Legal authorities when required by subpoena, court order, regulatory request, or to protect our rights and the safety of others
• Successors in the event of a merger, acquisition, or sale of assets, subject to confidentiality protections

5. Data Retention

We retain personal information for as long as needed to provide our services and to satisfy legal obligations. Records of SMS consent, load requests, and dispatch activity are typically retained for at least four years to meet recordkeeping requirements applicable to motor carriers and to comply with the federal Telephone Consumer Protection Act ("TCPA").

6. Cookies and Analytics

Our website is hosted on Tilda Publishing. Tilda may set technical cookies necessary for the site to function and may use anonymous analytics to measure traffic. We do not run third-party advertising trackers on this site. You can control cookies through your browser settings; disabling cookies may affect site functionality.

7. SMS Messaging

If you provide your phone number and check the SMS consent box on our load request form, you are giving prior express written consent to receive text messages from us regarding load offers, dispatch updates, and delivery confirmations. Full details, including how to opt out, are described in our SMS Terms.

8. Your Rights

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to recordkeeping obligations
• Opt out of marketing communications at any time
• Withdraw SMS consent by replying STOP to any text message

To exercise any of these rights, contact us using the information in Section 11.

9. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, contact us and we will delete it.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. You acknowledge that you provide information at your own risk.

11. Contact Us

For privacy questions, requests, or concerns:

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" date at the top of the page indicates the latest revision. Material changes will be posted on this page; for significant changes affecting your rights, we will use commercially reasonable efforts to notify you directly.